Frequently Asked Questions

DoorVault is an AI-powered portfolio intelligence platform built specifically for rental investors who hire property managers. Our Knox AI processes your PM statements and 72+ other document types, giving you portfolio-level insights, health scoring, and tax-ready reports.

DoorVault is designed for landlords and real estate investors who have hired property managers. If you own 2-100+ rental properties and have delegated management, DoorVault provides the oversight, verification, and intelligence you need.

Your PM's portal shows property-level data through your PM's lens. DoorVault gives you portfolio-level intelligence: health scoring, cross-PM comparison, trend analysis, anomaly detection, and tax-ready exports that your PM's portal can't provide.

Yes. Even with an excellent PM, DoorVault provides independent AI verification, portfolio-level insights, and tax documentation. Think of DoorVault as your co-pilot for managing the PM relationship.

Absolutely — that's a core strength. DoorVault pulls data from all your PMs into one dashboard, making them directly comparable on performance, fees, and responsiveness.

Knox is DoorVault's AI engine that reads and understands real estate documents. When you forward a PM statement or any of 72+ supported document types, Knox extracts the data into your portfolio automatically.

Knox handles 72+ types including: PM statements, tenant ledgers, invoices, HUD-1s, lease agreements, insurance certificates, Schedule Es, depreciation schedules, entity documents, and more.

DoorVault gives you a unique email address for your portfolio. Forward PM statements to that address and Knox processes them within minutes. No manual uploads needed.

Yes. All data is encrypted in transit and at rest. Documents are processed only for your portfolio and are never used to train public AI models. You can delete your account and all data at any time.

No. Knox automates data collection and generates tax-ready exports (Schedule E, depreciation schedules). Your CPA reviews these for tax filing. They complement each other.

Yes. DoorVault's free tier lets you process statements from all your properties and get basic portfolio tracking. Paid tiers unlock health scoring, advanced analytics, and priority support.

Sign up free, enter your properties, and forward your next PM statement to your unique Knox inbox. Knox processes it within minutes and your dashboard updates automatically.

You can forward historical PM statements and Knox will process them. For ongoing automation, just set up email forwarding and let Knox handle everything going forward.

Most investors break even within the first month by saving 4-8 hours on manual data entry. The time savings alone justify the subscription, plus better decision-making from portfolio insights.

Knox extracts income and expense data from PM statements. DoorVault organizes it and generates a tax-ready Schedule E package automatically. Your CPA gets structured, organized data.

DoorVault tracks building values, improvement costs, and dates. It calculates depreciation using standard IRS methods and generates schedules for your CPA.

Yes. DoorVault generates professional portfolio summaries and financial statements that banks understand, useful for refinancing or investment reviews.

Knox analyzes statements for internal consistency, checks deposits against stated income, flags unusual expenses, and compares against historical patterns. Independent AI verification gives you early warnings.

Yes. Properties from different PMs all flow into one unified dashboard where you can compare performance, fees, and responsiveness across PMs.

Health scoring analyzes 8 dimensions: liquidity, cash flow, leverage, reserves, diversification, efficiency, vacancy, and risk. Each gets a 0-100 score showing where to focus attention.

Data updates as soon as you forward statements. Most PM statements arrive monthly, so your dashboard updates monthly. Forward multiple statements for more frequent updates.